Many organisations claim to be responsive, including those that have automated phone systems which lead you to an overseas technician hoping to solve your problem.
Our records show that we deliver on our promise to provide a personal and efficient service.
- 100% of technical requests or problems notified were responded to within 1 hour.
- 100% of requests were completed within 2.5 hours.
- 75% of requests had commenced within 20 minutes
- 88% of requests were completed to within 1 hour
Sample was 100 requests in the first quarter 2010.
We are pleased to be able to offer testimonials from existing customers that back up our claims of fast, efficient, professional expertise in dealing with customer issues.
For more information please contact us.